LEGAL REFERENCE

11jj par aapka privacy hamara priority hai

Jab aap 11jj mein account kholte ho, aapka personal information aur financial data strict encryption ke under protected rahta hai. Hamara privacy policy clearly batata hai ke hum...

Encryption-protectedLocal qanoon compliantTransparent data handling

Lobby dekho Read FAQ

Aapka information kaise handle hota hai

11jj par aap jo bhi registration data, payment details, aur gameplay history provide karte ho, wo hamari secure servers par rahte hain. JazzCash, Easypaisa, SadaPay aur Raast transactions directly third-party processors ke through hoti hain — hum aapka sensitive banking data kabhi store nahi karte. Aapka account activity logs aur withdrawal records sirf account verification aur fraud detection ke liye use hote

hain. Agar aap aapna account delete karna chahte ho ya aapka data request karna chahte ho, hamara support team 24/7 mausam support deta hai. Supported ilaqon mein, local qanoon jo kuch ijazat deta hai, wo hamari policy ke hisaab se follow karte hain.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY MEIN MADAD

Privacy-related sawal ke liye hamse rابطہ karen

Agar aapko aapke data ke baare mein koi sawaal hai ya aap apna information delete karna chahte ho, hamara dedicated support team...

TRANSPARENT OPERATIONS

Hamari privacy posture ke peeche ka logic

11jj ne apna privacy policy banaya hai taake Pakistan mein registered users ko clear, jahan-jahan local regulation ijazat deta hai. Hamara approach straightforward hai: hamne jo collect kiya, wo clearly bataye; jo...

Data Minimization

Hamara account form sirf wo mandatory fields mangta hai jo account security aur payment processing ke liye zaruri hain. Extra personal details kabhi nahi.

Encrypted Storage

Passwords, account numbers, aur withdrawal details AES-256 encryption mein store hoti hain. Server-side hashing passwords ke liye additional layer provide karta hai.

Third-Party Payment Isolation

JazzCash, Easypaisa, SadaPay aur Raast transactions hamara system se directly process nahi hote. Payment gateways apna separate security maintain karte hain.

No Data Selling

Hamara business model gameplay, deposits aur withdrawals se chalti hai — marketing lists ya third-party advertisers ke liye aapka data kabhi sell nahi karte.

Audit Trails

Har account access, payout request, aur profile change timestamp ke saath log hota hai. In-app activity history aap kabhi bhi check kar sakte ho.

Regional Compliance

Jahan local qanoon aur regulations hain, hamara policy un ke along align karta hai. Supported regions ke visitors ko alag alag privacy rights apply ho sakte hain.

Hamara privacy approach versus industry standard

Boht se online platforms apka contact list, location data, aur device identifiers collect karte hain. 11jj nahi. Samajhiye ke kya boundary hoti hai:

Contact List Access

11jj kabhi aapna phone contacts list access nahi mangta. Referal programs mein aap manually invite karte ho.

Location Tracking

Supported regions detect karte waqt IP-based location check hota hai. GPS ya continuous mobile tracking hamara policy mein nahi.

Ad Partner Sharing

Boht se sites analytics companies ko detailed user profile share karte hain. 11jj aggregate anonymized stats sirf internal optimization ke liye use karta hai.

Device ID Sharing

Third-party advertisers aur marketers ko aapka device ID kabhi nahi jaata. In-app analytics sirf our platform par in-house rahta hai.

Cookie Consent

Aapka browser mein strictly functional aur security cookies hi set hote hain. Marketing tracking cookies absent hain.

Data Retention Windows

Account delete karne ke baad, aapka data 90 days mein permanently wipe ho jaata hai. Legal holds ke alawa kuch nahi retain hota.

GDPR / Local Law Alignment

Agar Pakistan users ko GDPR-style data rights required hon supported regions mein, 11jj unhe provide karta hai — not just minimal legal compliance.

Kya aapko 11jj mein directly dekhnay ko milay

Aapka account dashboard par har cheez visible hoti hai — deposits, withdrawals, balances, aur policy changes. Transparency hamara design principle hai. Jab aap login karte ho...

Deposit History

JazzCash, Easypaisa, SadaPay aur Raast ke through jo bhi deposit hua, timestamp, amount aur status dashboard par visible hai.

Withdrawal Records

Request karke jo payout sent hua, confirmation number aur expected arrival time immediately display hota hai. Status updates SMS se bhi aate hain.

Account Balance Clarity

Real-money balance, bonus balance aur pending payouts separately shown hote hain. Koi confusion nahi, sirf numbers.

Privacy Settings Control

Account settings mein aap communication preferences set kar sakte ho — email marketing on/off, SMS notifications on/off, aur promotional material filtering.

Session Activity Log

Har login, device type, IP aur session end time track hota hai. Agar unauthorized access suspicious lag rahe, immediately report kar sakte ho.

Policy Update Notifications

Jab hamara privacy policy update hota hai, in-app notice aur email dono se notification milta hai. Changes ko accept karna mandatory hota hai new features ke liye.

Zyada poochche jane wale sawaal aur jawaab

Nahi. Aapka email sirf in-app notifications, account verification, aur withdrawal confirmations ke liye use hota hai. Marketing lists kabhi nahi bante aur advertisers ko kabhi share nahi hota.

Account deletion request karne ke baad, aapka personal aur financial data 90 days mein permanently delete ho jaata hai. Legal/regulatory holds ke alawa kuch retain nahi hota. Audit logs anonymized form mein rehte hain.

Haan. Ye sab payment processors apna separate encryption aur security maintain karte hain. 11jj un ke secure gateways use karta hai. Banking-level security sab mein built-in hoti hai.

Nahi. Sirf supported regions verify karne ke liye IP-based geolocation check hota hai — jo ek-baar hi hota hai. Continuous GPS tracking, device motion sensors, ya location-based ads hamara policy mein nahi hain.

Haan, agar hamara operations badlein ya qanoon badlein, policy update ho sakti hai. Jab bhi update hoga, in-app notification aur email dono se warning milegi. Nayi policy accept karna next login par required hoga.

Bilkul. Account settings mein Change Password option hai. Strong passwords recommend karte hain — minimum 12 characters, mix of letters, numbers, aur symbols. Password recovery email-verified hota hai.

Immediately support team se contact karen. Hamara fraud team account lock kar deta hai, transaction history review karta hai, aur unauthorized transactions refund karne ke liye investigation chalaata hai. Verification process 24-48 hours mein complete hoti hai.